Shipping policy

Shipping Policy

Thank you for shopping with The Extensions Shop!

Order Processing

Orders are typically processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been placed and a shipping confirmation email with tracking information once your order has shipped.

Shipping Times

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (if available)

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Tracking Information

Once your order ships, you will receive an email containing your tracking number so you can monitor your package's delivery status.

Incorrect Shipping Information

Please verify your shipping address before completing your order. The Extensions Shop is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, The Extensions Shop is not responsible for lost, stolen, or misplaced packages. Customers should contact the shipping carrier directly to file a claim if necessary.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery at TheExtensionsShop@gmail.comand include photos of the damaged packaging and product.